Shipping
Our shipping is based on delivery only within the Republic of South Africa. If you wish to place order for delivery outside of South Africa, please send your enquiries through to info@safetyfirst.co.za and we will assist you.
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Shipping is contracted to a third party company
Undeliverable packages
Occasionally packages are returned to us undeliverable.
Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.
Refunds/returns Policy
Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days and at your own cost.
* Note: safetyxpress.co.za recommends that you use Fastway Couriers for all returns as it offers shipment tracking. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.
Refunds/returns Policy
Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days and at your own cost.
* Note: safetyxpress.co.za recommends that you use Fastway Couriers for all returns as it offers shipment tracking. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.
International customers should make use of a courier that offers:
Shipment tracking.
Insure your package for safe return and declare the full value of the shipment failing which loss or damage will be for your account.
Disclosure of outlet country at time of payment
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